After receiving a postcard in the mail last September about the Great Lakes Community Action Partnership (GLCAP) Home Weatherization Assistance Program (HWAP), a local senior couple were motivated to reach out to see if they qualified for the no-cost home energy-efficiency service. Four months later, a crew was at their house to insulate and provide other energy-efficiency upgrades. 

This senior couple are among the many households in GLCAP’s service region that are eligible for free HWAP services that provide attic, wall, and crawlspace insulation, energy-efficient furnace and water heater upgrades, health and safety testing, and other measures that prevent energy loss and make homes safer and more efficient. 

The couple was pleased with the promptness and efficiency of the process. Their application was approved shortly after reaching out to GLCAP. Once approved, GLCAP staff visited the couple's home for an assessment. It was determined that a new furnace and central air conditioning unit were necessary for improved energy efficiency. The staff also identified areas needing insulation, specifically the attic and the crawlspace beneath the home.

They were also particularly impressed by the professionalism and flexibility of the GLCAP staff. Beyond providing weatherization services, the GLCAP staff took the time to educate the couple about the changes being made and why. 

"Everyone we’ve dealt with, they know what they’re doing and they’re very patient with our questions," the homeowner shared. He appreciated how Crew Leader Kyle Paulsen suggested an alternative solution when the couple was hesitant about cutting a hole in the ceiling to install attic insulation. "They listened to us. They worked with us. They found a different way to get the job done. We appreciated that." 

Feeling informed and confident about the upgrades, they are looking forward to seeing the impact on their future energy consumption. The couple is grateful for the support and expertise provided by the program. 
GLCAP HWAP offers its services at no cost for residents in Erie, Huron, Lorain, Ottawa, Sandusky, Seneca, and Wood County who are at or below 200% federal poverty guidelines. For instance, a household size of one must have an income of $30,120 or less, while a household of two should not exceed $40,880.

For more information or to apply, call 800-775-9767 or go to glcap.org/weatherization.