TRIPS riders now able to check ride status with app

TRIPS Public Transportation is offering riders the ability to check on their ride status through the Ecolane Mobile App.

As is the current practice, TRIPS rides must be booked by calling 24 hours in advance, and riders will be given a 30-minute pick-up window for their trip. But with the Ecolane Mobile App, riders will be able to see the expected arrival time of their TRIPS ride on the day of the trip and see real-time updates on their scheduled rides.

“While riders will still have a 30-minute window for pick-up when booking a ride with TRIPS, Ecolane will give them the convenience of knowing more precisely when to be ready for pick-up on the day of their scheduled ride,” TRIPS Transportation Specialist Lori Beers said.

Riders will also be able to cancel a scheduled ride with TRIPS through the app.

To sign up for the app, riders should contact TRIPS dispatch at 419-332-8091 or trips@glcap.org. TRIPS will ask riders to provide an email address to establish a user identification. Once TRIPS makes a user identification for the rider, TRIPS will then send an email to the rider with information on setting up a password and downloading the app. While the Ecolane app is also available for download on the iTunes and Google Play app stores, users must still contact TRIPS to establish accounts.

For more information on TRIPS Public Transportation, visit www.glcap.org/trips.

TRIPS Public Transportation is a service of Great Lakes Community Action Partnership.